Terms Of Service

The Foundation of Our Agreement

Stepping into our store or completing a purchase isn’t just a transaction—it’s the moment you enter into a shared understanding with hovenak.com. This document, along with any policies or terms linked within it, forms the complete set of rules that govern our relationship. It applies to everyone who interacts with our site, whether you’re casually browsing, a vendor, a customer, a merchant, or contributing content. If any part of this doesn’t sit right with you, then using the website or its services isn’t an option. Any new tools or features we roll out will automatically be covered by these same terms.

To enter into this agreement, you need to have reached the age of majority where you live, or if you’re allowing a minor dependent to use the site, you must have already given your consent. We may revise this agreement from time to time simply by posting the updated version. It’s your responsibility to check back here periodically. Your continued use of the store after a change is posted signals your acceptance of the new terms. This agreement stays active until either you or we decide to end it. You can walk away at any point by letting us know you’re done with our Services, or just by stopping your use of the site. Any obligations or debts that piled up before the termination date will still need to be settled.

What We Expect From You

    Our store is a place for lawful, respectful activity. You’re expected to follow all applicable laws in your jurisdiction, including copyright regulations, and to keep things clean—no transmitting worms, viruses, or any destructive code. A breach of any term will lead to an immediate halt of your Services. Beyond that, there are specific lines you cannot cross. Using the site or its content for any of the following is off-limits:

Pursuing any unlawful objective or encouraging others to do so.

Violating any international, UK, or local regulations, rules, or laws.

Infringing on our intellectual property or that of another party.

Engaging in harassment, abuse, insults, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

Submitting information that is false or misleading.

Uploading or transmitting viruses or any other malicious code.

Collecting or tracking others’ personal information.

Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

Using the site for any obscene or immoral purpose.

Interfering with or trying to bypass the Service’s security features.

    If you engage in any of these activities, we have the right to terminate your access. You should also be aware that when you transmit content to us, it may travel unencrypted over various networks and might be adapted to meet technical requirements. The exception to this is your credit card information, which is always encrypted during transfer over networks.

    When you make a purchase or manage an account, you’re committing to providing details that are current, complete, and accurate. It’s on you to promptly update your account information—like your email address, credit card numbers, and expiration dates—so we can complete your transactions and stay in touch. Any reliance you place on the general information found on this site is at your own risk; it shouldn’t be the only factor in your decisions. We can’t be held responsible if the information here isn’t accurate, complete, or up-to-date.

What You Can Expect From Us

    We manage the service with the flexibility needed to run our business. This means we may refuse service to anyone, modify or discontinue the Service (or any part of it), and change our prices, all without prior notice and without liability to you or any third party. Any order you place can be refused, and we may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions can apply to orders placed under the same customer account, credit card, or billing and/or shipping address. If we make a change or cancellation, we might try to reach out using the contact information you provided at the time of the order. We also may limit or prohibit orders that appear to be from dealers, resellers, or distributors.

    Some products or services might be available only online, have limited quantities, and are subject to return or exchange only according to our Return Policy. We do our best to display product colors and images accurately, but we can’t guarantee your monitor’s display will be precise. Sales can be limited to any person, geographic region, or jurisdiction, and we can limit quantities. Product descriptions and pricing are subject to change at any time without notice. We don’t warrant that the quality of any products, services, information, or other material will meet your expectations, or that any errors in the Service will be corrected. Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We have the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you’ve submitted your order. We’re under no obligation to update, amend, or clarify information except as required by law.

Boundaries on Our Service and Products

    The Service and everything that makes it up—its code, design, and content—is our intellectual property. You cannot reproduce, duplicate, copy, sell, resell, or exploit any part of it without our express written permission. If you send us creative ideas, suggestions, proposals, plans, or other materials (we’ll call them ‘comments’), you’re giving us a perpetual, irrevocable, royalty-free license to edit, copy, publish, distribute, translate, and otherwise use them in any medium without restriction. We’re not obligated to keep your comments confidential, pay you for them, or even respond. Your comments must not violate any third-party right, including copyright, trademark, privacy, or other personal or proprietary right, and must not contain libelous, unlawful, abusive, or obscene material, or any computer virus or other malware. How we handle your personal information is detailed in our Privacy Policy.

Our site may give you access to third-party tools, which we don’t monitor, control, or have input over. These tools are provided ‘as is’ and ‘as available’ without any warranties, representations, or conditions of any kind, and without our endorsement. We have no liability arising from your use of these optional third-party tools. Links on our site may take you to websites we’re not affiliated with. We’re not responsible for examining or evaluating their content or accuracy, and we have no liability for any third-party materials, websites, products, or services. Any harm or damages related to transactions you make on a third-party website are not our responsibility.

When Things Go Wrong: Liability and Resolution

    You use the Service at your own risk. The Service and all products delivered through it are provided ‘as is’ and ‘as available’ without any representation, warranties, or conditions, express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We don’t guarantee that your use will be uninterrupted, timely, secure, or error-free, or that the results you get will be accurate or reliable. The Service may be removed for indefinite periods or canceled at any time without notice.

    In no case shall hovenak.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether arising from your use of the Service or any products you obtained through it. Because some states or jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, in such locations, our liability shall be limited to the maximum extent permitted by law.

    You agree to indemnify, defend, and hold harmless hovenak.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Final Legal Provisions

    If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed. The validity and enforceability of the remaining provisions won’t be affected. Our failure to exercise or enforce any right or provision doesn’t mean we’ve waived that right. These Terms of Service and any policies or operating rules posted by us constitute the entire agreement between you and us, superseding any prior or contemporaneous agreements, communications, and proposals. Any ambiguities in interpretation shall not be construed against the drafting party.

    These Terms of Service and any separate agreements for Services shall be governed by and construed in accordance with the laws of UK. If you fail, or we suspect you have failed, to comply with any term, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the termination date; we may also deny you access to our Services.

    Questions about the Terms of Service should be directed to us at support@hovenak.com.